Hyderabad: Hyderabad police are pulling up their socks. If you approach the police a complaint or any other service request; he / she is likely to receive a call from the central office seeking feedback. The police department will improve its review based on service earned in this way.
In order to increase efficiency and accountability of the police, the police began Hyderabad Citizen Satisfaction Service Site by creating a call center in the office of the Commissioner. The launch of the new system, Hyderabad police commissioner Mahender Reddy said the professionals who have experience in call center services have been hired and employed in the barracks Police Commissionerate. "These professionals will get about 20 percent of citizens who have sought / received / by the police and have their comments asking a series of questions. The officials discussed the feedback and we will take appropriate measures to improve service . the analysis will be shared with the police in a transparent manner, "he said. The identity of the citizen, which was kept secret.